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Before contacting our Technical Support team, please be sure to first check our Youtube page for any instructions concerning your device.

If your questions have not yet been answered simply contact us through the "Contact us" page and have the following information (as much as you can) ready so that we may help you as efficiently as possible.

  • The unit/model you are using
  • Software version
  • Serial number
  • Date of purchase
  • Place/site of purchase