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  • Who we cover:

YOU! Well, that is to say that this warranty is extended only to the registered original end-use purchaser or the person receiving the product as a gift and registers the item, in either case, within 14 days from the purchase date. This warranty shall not be extended to any other person or transferee, and if void if registration occurs 14 days after purchase.

  • What we cover and for how long:

Subject to the 14 day registration period noted above, and unless a different warranty period is stated within the Owner's manual provided with your David Link product and, when delivered to you in new condition, in original packaging, from a David Link authorized reseller and used as intended in normal conditions, David Link warrants the product will be free from any defects in manufacturing, materials and workmanship, and will warranty the product for a period of 1 year from the date of retail purchase by the original registered end-use purchaser, against any defect in material or workmanship. Please note that wear-and-tear accessories such as but not limited to, batteries, ribbons, time cards, print heads and motors are excluded from the warranty.

  • Okay, so what’s not covered:

This warranty does not cover damages or defects resulting from improper or unreasonable use or maintenance; failure to follow installation and/or operating instructions; accident; excess moisture; insects; lightning; power surges; electrostatic discharge; improper installation or connections to improper voltage supply; abuse; shock; fire; flood; excessive heat or humidity; unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damages caused by use with non-David Link products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications; and products purchased from unauthorized dealers.

  • Here is what else we will do:

During the warranty period, we will provide free of charge, up to 2 hours of telephone and online technical/setup support for customers covered under the warranty and; we will, at our sole option, repair or replace (using new or refurbished replacement parts) any defective parts within a reasonable period of time and free of charge.

  • There are limitations, so, here is what we will not do:

For warranty claims, we will not pay shipping, insurance or transportation charges from you to us, or any import fees, duties or taxes.

  • To obtain your Limited Warranty Service, here is what you need to do:

Return the product, with proof of purchase from an authorized David Link dealer, using the following procedures:

1.     Contact your David Link representative in your country/region for specific return and shipping instructions

2.     Label and ship the product, freight prepaid, to the address provided by the David Link representative.

3.     Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused

  • Looking for an Extended Warranty or Technical Support Plan?:

Extended warranty plans are available at www.davidlinkusa.com. A special discounted rate is applied if you extend your warranty prior to its natural expiration date. Technical support is also available at a special rate. Please contact us or visit our website atwww.datidlinkusa.com.

  • Other conditions: THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. DAVID LINK’S MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL DAVID LINK BE LIABLE FOR LOSS OF, DAMAGE TO OR CORRUPTION OF STORED DATA, OR FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES HOWSOEVER CAUSED INCLUDING WITHOUT LIMITATION THE REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH YOUR DAVID LINK PRODUCT.

This warranty is void if the label bearing the serial number has been tampered with, removed or defaced.

  • Other legal rights:

This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.