• All orders received by phone will be processed and leave our warehouse within 1-2 business days.
  • We ship to the contiguous Unites States (48 states), Alaska, Hawaii, Puerto Rico, other oversea American territories, and most of international countries.
  • We ship via USPS or UPS,. International orders are shipped via USPS. 
  • A confirmation e-mail is sent to you as soon as the order is fulfilled. Please track your order by visiting the appropriate carrier's site.
  • We are not responsible for any loss or non-delivery a confirmation of delivery is e-mailed. 
  • Please contact us for any of your shipping inquiry:
    (888) 755-9418 or (626) 626-7984
    Hours of Operation: 9am - 6pm (Pacific Time), Monday through Friday (holidays are excluded)
    E-mail:     sales@davidlinkusa.com
  • If you receive the package damaged or decide to return the order as soon as you receive it, simply mark "Return to Sender" on the package without opening it.
 
  • A product can be returned within 30 days from the date of purchase. 
  • Return Material Authorization (RMA) must be obtained by contacting us before a product is to be returned to us. We cannot issue any refund without a valid RMA number, original proof of purchase, and original box. 
  • Returned items must be in new condition with all original accessories included. No refund can be given with any missing component.
  • All shipping/freight charges are non-refundable. Returned items must be shipped to us on customer's own expense. 
  • Refurbished products are non-refundable.
  • Accessories are not refundable if they are opened. 
  • OEM products are not refundable. For details, please Contact US 
  • Please contact us to have RMA number issued:
    (888) 755-9418 or (626) 626-7984
    Hours of Operation: 9am - 6pm (Pacific Time), Monday through Friday (holidays are excluded)
    E-mail: sales@davidlinkusa.com